Terms of Service

These terms govern your use of ViralCraft (viralcraftai.com), a service operated by Spaceora ("we", "us"). By creating an account or buying a plan you agree to them.

1. The service

ViralCraft turns listing photos you upload into short vertical videos. For each listing we generate AI video shots from your photos and edit them into six finished videos with text, music and a suggested post caption.

2. Your account

You must be at least 18 and able to enter a binding contract. Keep your sign-in secure; you are responsible for activity on your account. One person or business per account.

3. Your photos and the rights you grant us

• You may only upload photos you own or are licensed to use for this purpose, including permission from the property owner, listing agent or photographer where required.
• Do not upload photos that show identifiable people without their consent, or that contain personal information you are not allowed to share.
• You keep all rights in your photos. You grant Spaceora a limited, worldwide, non-exclusive licence to store, process and transform them, and to send them to our AI video and rendering providers, only to produce and deliver your videos.
• We do not use your photos or videos to advertise ViralCraft without your separate written permission.

4. AI-generated content

• Video shots are created by third-party AI models. They can invent or distort details, such as fixtures, views, room sizes or finishes, that are not in your photos.
• You must review every video before publishing it and must not use one that misrepresents a property. You are responsible for compliance with real-estate advertising rules, MLS rules and fair-housing laws, and for any AI-content disclosure your platform or jurisdiction requires.
• Subject to these terms and to payment, you may use the finished videos for the listing, your clients and your own marketing, including on social platforms. We do not guarantee that any video will reach a particular audience or result.

5. Music and other licensed material

• The built-in music library is created with Suno under a Suno Pro (commercial) subscription held by Spaceora. You may publish it as part of the videos you make with ViralCraft. You may not extract, resell or redistribute the music on its own.
• A small number of fallback tracks are Kimiko Ishizaka, Open Goldberg Variations, dedicated to the public domain under CC0 1.0.
• If you add your own music or other material to a video, you are responsible for having the rights to it.

6. Listing credits

• One listing credit makes one listing: up to 20 photos, producing six videos. Edits and re-renders of that listing are included.
• A credit is reserved when you start a listing. If we cannot finish it, for example because too few usable AI shots could be made or our providers are unavailable, the credit is returned to your balance automatically.
• Single-listing credits are valid for 365 days. Credits included in a monthly plan are valid for that billing month and do not roll over. Credits have no cash value and cannot be transferred.
• Free credits or promo codes issued by us are one-time, may expire, and can be withdrawn if misused.

7. Plans, payment and automatic renewal

• Prices are shown in US dollars before you pay: Single listing $49 one-time; Starter $79 per month; Pro $260 per month. Taxes may be added where required.
• Payments are processed by Stripe. We do not see or store your full card number.
• Monthly plans renew automatically each month on the same date and charge the then-current price to your payment method until you cancel. We will tell you before any price change takes effect.
• You can cancel at any time from your account billing page or by contacting us. Cancellation stops future renewals; your plan and its remaining credits stay active until the end of the period already paid.
• Refunds are covered by our Refund Policy.

8. Acceptable use

Do not use ViralCraft to create misleading, unlawful, discriminatory, sexual or violent content; to infringe anyone's rights; to probe, overload or reverse-engineer the service; or to resell access. We may suspend accounts that break these rules.

9. Storage

Uploaded photos and AI shots are deleted 30 days after upload and finished videos 180 days after they are made. Download anything you want to keep. See the Privacy Policy.

10. Disclaimers and liability

The service is provided "as is". To the extent the law allows, we make no warranties beyond those stated here, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

11. Changes and termination

We may update these terms; material changes will be announced on the site or by email before they take effect. You may stop using the service at any time. We may end or suspend access for breach of these terms, and will refund unused paid credits where the law requires.

Contact

ViralCraft is operated by Spaceora. Questions about this page: contact Spaceora at contact@spaceora.app.

Last updated: November 10, 2026